The methods used in creating Gamakatsu hooks is what makes it so
superior to all other brands. First, only the most premium grade of high
carbon steel is used. This insures against any blemishes in the metal
which can weaken the hook. Secondly, Gamakatsu has the most advanced
tempering system in the world. Every hook is heated to the exact
temperature that is perfect for that particular style and size then
cooled in oil. This process produces hooks which are super strong, but
not brittle. It is extremely difficult to achieve a balance between
strength and flexibility, and it took many years for Gamakatsu to
perfect this process. Finally, and perhaps most importantly, our
sharpening process is the most modern in the world, and results in a
perfectly conical point that is unequaled in sharpness.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.